Previously, my colleague Tanya Forsheit wrote a cautionary tale, “A Big Zooming Mess,” about the Zoom video conferencing service whose rise in popularity also brought increased scrutiny of its privacy and data security practices. That scrutiny came not just from media outlets and consumers, but also from government agencies such as the New York Attorney General and New York City Department of Education. The entire FKKS Privacy and Data Security team even had a round-table discussion (over WebEx) to unpack all the issues (recording available here). Now, both the New York Attorney General and the New York City Department of Education announced that they reached coordinated but independent agreements with Zoom to address various privacy and security issues, and paving the way for NYC DOE educators to resume using Zoom for virtual classroom instruction. This post looks at the terms of the NY AG agreement and discusses some of its key takeaways.

Continue Reading Zoom Reaches Agreement with New York Attorney General to Resolve Privacy and Security Issues